AirBnB stumbles badly when a user’s home is sacked

(written by lawrence krubner, however indented passages are often quotes). You can contact lawrence at: lawrence@krubner.com, or follow me on Twitter.

Fascinating story.

The positive contribution mentioned in this statement might very well refer to the criminal investigation and communication with police; I can’t know for sure. But the staff at Airbnb has not made a positive contribution to me personally or my situation in any way, particularly since June 30.

Look, despite what some of you are saying, I am not an idiot. I understand why Airbnb called me and asked me to bring this story to an end; it is in their best profitable interest to do so. Unfortunately for me – 5 weeks and counting – there is no end in sight. Too much about this case remains unknown and unresolved, and according to both the District Attorneys and the police, it could be many more months before the criminal investigation moves forward.

In the meantime, I am still displaced, bouncing between friends’ homes, clutching my pillow and what’s left of my normalcy. I spend my mornings recalling nightmares and breathing through panic attacks, and my afternoons scouring the city’s pawn shops in the vain hope that I might recover some of my stolen treasures. I do not feel anything close to safe. I do not feel anything close to whole. Today I remain broken, but with the firm belief that in time, and with the support of friends, family, and a generally supportive public, this too shall pass and I will be made whole again.

For those of you who have offered (sometimes scathing, painful) criticism, I can do nothing but respect your freedom of speech, as it’s the same freedom that has allowed my own story to be heard.

For those of you who have expressed your sympathies and support, I cannot begin to express how much your comments have meant to me. Thank you.

And for those who have so generously suggested a donation fund be set up to help me recover, I thank you from the bottom of my heart, and suggest that instead, you keep the money and use it to book yourself into a nice, safe hotel room the next time you travel. You’ll be glad you did.

Post external references

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    http://ejroundtheworld.blogspot.com/2011/07/airbnb-nightmare-no-end-in-sight.html
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