Apple Computer is stupid

(written by Lawrence Krubner, however indented passages are often quotes)

My conversation with the Live Chat person at the online Apple Store:

MICHAEL: Hi, my name is Michael . Welcome to Apple!

ME: hi
ME: i need to buy and download OS X 10.6
ME: where do I go to get the digital download

MICHAEL: Happy to help!
MICHAEL: Snow Leopard 10.6 is not available as a download, it’s a physical copy that is only sold online and has to be shipped to you.

ME: that is insane

MICHAEL: The next version of Mac OS X Lion is a download but for Snow Leopard the only option is to order a copy and have it shipped to you.

ME: are you joking?

MICHAEL: No, I’m not. Snow leopard has never been sold as a download.

ME: You know it is 2011?

MICHAEL: Yes, I’m well aware of that fact, in fact I’d prefer it to be a download myself, however the platform through which Apple provides software downloads (Mac App Store) is only available after you get Snow Leopard so you still have to buy a physical copy.

ME: Thank you for your time.

MICHAEL: Have a great rest of your day!