Can the leadership simply order a group to be entrepreneurs, and then expect good results?

Chris Lord on his time at Mozilla:

Unfortunately, as soon as it started to show some promise and as soon as we had freedom from carriers to actually do what we set out to do in the first place, the project was cancelled, in favour of the whole Connected Devices IoT debacle.

If there was anything that killed morale for me more than my unfortunate time on the graphics team, and more than having FirefoxOS prematurely cancelled, it would have to be the Connected Devices experience. I appreciate it as an opportunity to work on random semi-interesting things for a year or so, and to get some entrepreneurship training, but the mismanagement of that whole situation was pretty epic. To take a group of hundreds of UI-focused engineers and tell them that, with very little help, they should organised themselves into small teams and create IoT products still strikes me as an idea so crazy that it definitely won’t work. Certainly not the way we did it anyway. The idea, I think, was that we’d be running several internal start-ups and we’d hopefully get some marketable products out of it. What business a not-for-profit company, based primarily on doing open-source, web-based engineering has making physical, commercial products is questionable, but it failed long before that could be considered.

The process involved coming up with an idea, presenting it and getting approval to run with it. You would then repeat this approval process at various stages during development. It was, however, very hard to get approval for enough resources (both time and people) to finesse an idea long enough to make it obviously a good or bad idea. That aside, I found it very demoralising to not have the opportunity to write code that people could use. I did manage it a few times, in spite of what was happening, but none of this work I would consider myself particularly proud of. Lots of very talented people left during this period, and then at the end of it, everyone else was laid off. Not a good time.

Luckily for me and the team I was on, we were moved under the umbrella of Emerging Technologies before the lay-offs happened, and this also allowed us to refocus away from trying to make an under-featured and pointless shopping-list assistant and back onto the underlying speech-recognition technology. This brings us almost to present day now.