How to handle comments at a media site

(written by lawrence krubner, however indented passages are often quotes). You can contact lawrence at: lawrence@krubner.com, or follow me on Twitter.

Very surprising post from the staff at Jezebel:

Working at Gawker Media is a dream job for many of the women on staff here at Jezebel. This is a place that takes chances on developing writers, that has always stood behind us no matter what. But it’s time the company had its feet held to the fire.

For months, an individual or individuals has been using anonymous, untraceable burner accounts to post gifs of violent pornography in the discussion section of stories on Jezebel. The images arrive in a barrage, and the only way to get rid of them from the website is if a staffer individually dismisses the comments and manually bans the commenter. But because IP addresses aren’t recorded on burner accounts, literally nothing is stopping this individual or individuals from immediately signing up for another, and posting another wave of violent images (and then bragging about it on 4chan in conversations staffers here have followed, which we’re not linking to here because fuck that garbage). This weekend, the user or users have escalated to gory images of bloody injuries emblazoned with the Jezebel logo. It’s like playing whack-a-mole with a sociopathic Hydra.

This practice is profoundly upsetting to our commenters who have the misfortune of starting their day with some excessively violent images, to casual readers who drop by to skim Jezebel with their morning coffee only to see hard core pornography at the bottom of a post about Michelle Obama, and especially to the staff, who are the only ones capable of removing the comments and are thus, by default, now required to view and interact with violent pornography and gore as part of our jobs.

None of us are paid enough to deal with this on a daily basis.

Higher ups at Gawker are well aware of the problem with this feature of Kinja (our publishing platform, in case you’re new here). We receive multiple distressed emails from readers every time this happens, and have been forwarding them to the architects of Kinja and to higher ups on Gawker’s editorial side for months. Nothing has changed. During the last staff meeting, when the subject was broached, we were told that there were no plans to enable the blocking of IP addresses, no plans to record IP addresses of burner accounts. Moderation tools are supposedly in development, but change is not coming fast enough. This has been going on for months, and it’s impacting our ability to do our jobs.

In refusing to address the problem, Gawker’s leadership is prioritizing theoretical anonymous tipsters over a very real and immediate threat to the mental health of Jezebel’s staff and readers. If this were happening at another website, if another workplace was essentially requiring its female employees to manage a malevolent human pornbot, we’d report the hell out of it here and cite it as another example of employers failing to take the safety of its female employees seriously. But it’s happening to us. It’s been happening to us for months. And it feels hypocritical to continue to remain silent about it.

Over the years, this company has undergone so many major changes that it would be easy to lose track of them all. But even in the midst of seemingly constant overhaul, Gawker has always been a place that would really go to the mat for its writers, a place that offered unmatched freedom to smart people with something to say. It’s time that Gawker Media applied that principle to promoting our freedom to write without being bombarded with porn and gore. We’re real, we’re here, and we matter.

Post external references

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    http://jezebel.com/we-have-a-rape-gif-problem-and-gawker-media-wont-do-any-1619384265
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