Netflix is difficult to reach

(written by lawrence krubner, however indented passages are often quotes). You can contact lawrence at:, or follow me on Twitter.

For a few years, Netflix has been showing me this message, which says they can not reach my email:

I don’t know why they show me this message. They have a valid email. I receive their email. It’s an alias but it works. I can’t imagine what problem they are having. I wish I could talk to Netflix about this. But Netflix has no place I can send an email. In theory they offer live chat, but for the last two days their live chat has been down. This is what I see: