July 27th, 2016
(written by lawrence krubner, however indented passages are often quotes). You can contact lawrence at: firstname.lastname@example.org
The root problem with Twitter is that the product is carefully engineered to cultivate maximum violence.
Not intentionally, of course, but rather through a combination of early product decisions that were not re-visited, together with blind optimization of Twitter’s game mechanics toward vanity metrics.
Twitter’s cultivation of violence, in turn, affects user engagement, user churn, the demographics of Twitter, and numerous other factors that have resulted in Twitter’s total failure to become a behemoth of social media.
I’ve identified the following 5 product decisions as major contributing factors.