What does the word “Cancel” mean?

(written by lawrence krubner, however indented passages are often quotes). You can contact lawrence at: lawrence@krubner.com

Some of the worst User Interface Design I’ve seen in awhile. The Amtrak website uses “Cancel” as the text on the button that cancels your reservation. Almost everywhere in the world, if you see a button that says “Cancel,” it means you do not want to do something. But Amtrak uses it here, so if you do want to cancel your reservation, you have to hit the Cancel button.

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